This is a business messaging platform that enables SaaS operators to create notification channels, design message templates with per-user personalization, and send notifications to end users. It uses CometChat as the primary delivery mechanism. The platform supports both campaign-based workflows (create, target, schedule, send) and one-call transactional sends for real-time notifications.

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What can you do with this platform?

  • Create channels — Define notification delivery mediums (in-app, push, SMS, email, WhatsApp, custom)
  • Design templates — Build reusable notification templates with per-channel content and dynamic variables
  • Send notifications — Deliver personalized messages to one user or up to 100,000 users
  • Track analytics — Monitor delivery funnels (sent → delivered → viewed → clicked) by channel, template, or user
  • Manage campaigns — Create, schedule, and track batch notification campaigns

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How does authentication work?

All API requests require two headers:
  • appid — Your CometChat App ID (uniquely identifies your CometChat app)
  • apikey — Your CometChat API Key
See the authentication guide for details.

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What are the two ways to send notifications?

One-call send — A single POST /api/notifications/send call with template, targets, and per-user variables. Ideal for transactional notifications like order confirmations or appointment reminders. Campaign-based send — Create a campaign, add recipients (manually or via CSV), then trigger the send. Ideal for marketing campaigns with scheduling and lifecycle tracking.
This platform is embedded within the CometChat dashboard and uses CometChat’s infrastructure for message delivery.